CBS PROPERTY MANAGEMENT - PRIVACY POLICY

We recognize the importance of privacy and the sensitivity of personal information. We have a professional obligation to keep confidential all information that we receive. We are committed to protecting any personal information that we hold. This privacy policy outlines how we manage your personal information and safeguard your privacy.

YOUR PRIVACY RIGHTS

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act and the Canadian Standards association for the protection of personal information, which it incorporates.

The act gives you rights concerning the privacy of your personal information. We are responsible for the personal information that we collect and hold. To ensure this accountability, we have developed this policy and trained our staff about our policies and practices.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information is any information that identifies you, or by which your identity could be deduced. We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, at the start of the application, or lease. Sometimes we may obtain information about you from other sources, for example,

• Your previous landlord or real estate agent
• Your employer

CONSENT

In most cases we shall ask you to specifically consent. If we collect, use, or disclose your personal information, normally we ask for your consent in writing, but in some circumstances we may accept oral consent.

USE OF INFORMATION

We use your information to provide rental services to you, and to administer our rental properties. We do not disclose information to any third party to enable them to market their products and services. We do not provide our client mailing list to parties.

DISCLOSURE OF PERSONAL INFORMATION

Under certain circumstances, CBS Property Management will disclose your personal information.

• When we are required or authorized by law to do so, for example insurance matters relating to the premises, or prospective purchasers if the property is ever sold.
• When you have consented to the disclosure
• Where it is necessary to establish or collect the rent
• If we engage a third party to provide administrative services to us and the third party is bound by our privacy policy.
• If the information is already publicly known.

If during the course of the lease, any of your information changes, please inform us so that we can make necessary changes.

IS MY PERSONAL INFORMATION SECURE?

We take all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are: … Premises security … Restricted access to personal information … Deploying technological safeguards like security software. … Internal password and security policies

ACCESS YOUR PERSONAL INFORMATION

You may ask for access to any personal information we hold about you. Summary information will be available upon request.

CAN I BE DENIED ACCESS TO MY PERSONAL INFORMATION?

Your rights to access your personal information are not absolute. We may deny access when

• Denial of access is required or authorized by law
• Information relates to existing or anticipated legal proceedings against you
• When granting access would have an unreasonable impact on other peoples privacy
• When to do so would prejudice negotiations with you
• To protect our rights and property
• Where the request is frivolous or vexatious
• We do not hold your social insurance number as a way of identifying or organizing information we hold upon you.

CAN I REQUEST ANONMITY

Whenever it is legal and practical, we may offer the opportunity to deal with general inquiries without providing your name

CREDIT BUREAUS

To help us make credit decisions about clients, prevent fraud, check the identity of new clients and to prevent money laundering, we may on occasion request information about you from the files of consumer reporting agencies.

COMMUNICATING WITH US

You should be aware that Email is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.

CHANGES TO THIS PRIVACY POLICY

Since we regularly review all of our policies and procedures, we may change our privacy policy from time to time.

WEB SITE

Our website contains links to other sites, which are not covered by this privacy policy. On our website like most other websites, we may monitor traffic patterns, site usage and other related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.